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Remote Diagnostic Toolkit
Add additional tabs on the Host page to view and manage a device's processes, software, event log, and services. Requires a premium license.
Add a Reports tab to your server's Administration page. Optionally add a button to download the audit log as a CSV file from the Audit tab. Requires a premium license.
A premium extension that allows you to solve hardware and other onsite issues effectively via browser-enabled, live stream sessions.
ConnectWise Manage Integration
For use with ConnectWise Manage 2017.1 or later versions. Initiate a ConnectWise Control session from within a ConnectWise Manage Service Ticket. Session details will automatically update into the ticket.
ConnectWise Automate Integration
Required to integrate ConnectWise Control into ConnectWise Automate. Automatically installed by the ConnectWise Control plugin in ConnectWise Automate.
Open a new channel of guest to host communication with your existing instance of ConnectWise ChatAssist
The Freshdesk integration lets agents create and join ConnectWise Control remote support sessions directly from Freshdesk tickets.
Adds the ESET Online Scanner, a fast and free AV scan, to the navigation panel. Also, adds ESET product version information for the selected guest to the General tab.
Instantly gain remote access to a client’s machine right from the Zendesk ticket sidebar. Notes, chat history, timestamps, and more, are automatically saved in the Zendesk ticket.
Remote System Diagnostics
This extension is designed to provide additional diagnostic information about each remote machine on the Host page.
Adds a Toolbox to the right-click menu from where configurable commands can be sent to remote machines.
Build and manage downloadable reports (5.5+ required). Added ability to email CSV-formatted reports from within the extension. Added setting to store default email-to address.
Guest Session Starter
Allow your guests to create and join sessions themselves.
Guest Download Assistant
Displays an animated 'click the downloaded file' arrow that points to the downloaded client on the guest page. The download arrow animation is only presented to unauthenticated guest users in Chrome or Firefox.
Enable desktop notifications for these Host page events: support session received unacknowledged chat message, access session received unacknowledged chat message, support session created, support guest connected, and meeting guest connected.
Offline Machine Notifications
This extension will automatically notify when a machine has been offline for longer than a timeframe specified.
Auto Respond to Message
This extension will automatically respond to any message sent to a Session when no Host is connected.
Guest Initiated Chat
Gives Guests the ability to send messages to Hosts without joining a session first.
Note on Desktop
Easily leave a persistent, configurable message on the Guest's desktop on demand.
Advanced SMTP Settings
Simplify SMTP configuration, specify port and credentials, and more with from the Admin 'Extras' Menu or Advanced SMTP Settings options.
Client Network Deployer
Client Network Deployer makes deployment easier by allowing users to download a utility to deploy unattended clients to Windows machines on a subnet.
Tech Roll Call
Tech Roll Call lets you view hosts who are currently connected to sessions or who have recently logged into the application.
Advanced Configuration Editor
A simplified way to edit the web.config and app.config files. Requires 6.4+
Get Server Info
ConnectWise Control Server Info gives you the details you need about the server and instance from the help menu on the Admin page.
List Published Sessions
Changes the default drop-down menu for Published Sessions to a List.
Custom Theme Manager
Custom Theme Manager lets you build and manage new themes (including embedded themes) that use custom color schemes.
Expand Thumbnail Preview Image
Get a better look at your guests' desktops with the Expand Thumbnail Preview Image extension.
Add Link to Logo
Add Link to Logo makes your business logo a configurable link that will open in a new tab.
ScreenConnector allows users to quickly launch sessions from their Windows taskbar.
Guest Full Installer Builder in Action Panel
Guest Full Installer Builder provides the full Build Installer dialog on the guest page without login.
Quick Group Creator
Quickly group your sessions based on “Organization” or other custom properties, and create multiple session groups at once.
Say "bonjour!" to your French-language instance of ConnectWise Control with this translation extension.
Say "hola!" to your Spanish-language instance of ConnectWise Control with this translation extension.
Dutch (Netherlands) Translation
Say "hallo!" to your Dutch-language instance of ConnectWise Control with this translation extension.