How to Avoid Remote Support Scams

Tech scams are on the rise around the world. According to the FBI’s 2016 Internet Crime Report, almost 11,000 tech support scams caused $8 million in losses in that year alone–and that’s just what was reported. Suffice it to say, it benefits all tech...

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How NatureFresh Farms Takes Control

Since 1999, NatureFresh™ Farms has successfully navigated changing industry needs and environmental demands with powerful greenhouse technology. Today, they’re one of the biggest providers of greenhouse-grown bell peppers in North America, as well as...

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5 Pitfalls Facing Remote Support Teams

IT Nation is ConnectWise’s annual all-inclusive technology solution provider (TSP) conference in Orlando, Florida. In addition to high-impact breakout sessions, powerful keynotes, and awesome parties, the event itself embraces a specific theme. This ...

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Extension Spotlight: Freshdesk

We’re excited to share our selection for this month’s extension spotlight! This is no easy task, since ConnectWise Control’s extension library contains more than 90 third-party extension options, with more being added every day. But we managed to do ...

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5 Remote Support Must-Haves

Thinking about adding a new remote support solution to your business’s wish list this season?  Before you decide on your final choice, take a moment to make sure it offers these 5 game-changing capabilities. 1. Is it all-inclusive? A remote support...

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